REFUND POLICY

At Hockey Squirrel, we are dedicated to providing the best value and customer satisfaction to our members. That’s why we offer a 30-day money-back guarantee to new members from the date of purchase.

If you are not fully satisfied with our service during your first month of membership, simply contact us within 30 days of your purchase and we will refund your payment in full.

Please note that this refund policy only applies to the first month of membership and only for new members. If you forget to cancel your subscription for the following month and are charged, you have 24 hours from the time of being charged to notify us if you wish to request a refund.

We value your patronage and want to make sure that your experience with our service is positive. If you have any questions or concerns, please don’t hesitate to reach out to us.

NOTE: Refunds are only good for the first 30 days.

If, at any time, we record a decline, chargeback or other rejection of a charge of any due and payable service fees on Customer’s Account (“Chargeback”), this will be considered as a breach of Customer’s payment obligations hereunder, and Customer’s use of the Service may be disabled or terminated and such use of the Service will not resume until Customer re-subscribes for any such Service, and pays any applicable Subscription Fees in full, including any fees and expenses incurred by us and/or any Third Party Service for each Chargeback received (including handling and processing charges and fees incurred by the payment processor), without derogating from any other remedy that may be applicable to us under these Terms or applicable law.

For further inquiries, please email us at CustomerService@HockeySquirrel.com 

We thank you for choosing Hockey Squirrel and appreciate your business.